Dennis M. Moran

Objective

I'm seeking opportunities to use my experience and knowledge in specific technology niches such as Linux and FreeBSD system administration, website development, internet marketing and search engine optimization, computer security implementation and auditing, 802.11 wireless networking, and in-vehicle custom computing, audio, and navigation. I'd like to work with organizations with noble aspirations to help improve the conditions of our society. In the event that I'm not able to work under such conditions, I prefer as much exposure to free software and open standards as is possible.

Experience

Alaska Department of Fish & Game Licensing, Juneau, AK
Administrative Clerk II
September, 2008 - Present

• Performed data entry of personal information from handwritten licenses accurately while maintaining data privacy
• Sorting incoming mail, creating license batches, and filing of fishing and hunting licenses
• Shredding documents containing personal information
• Reporting vendor errors or data accuracy issues to the data entry supervisor

Toxics Use Reduction Institute, University of Massachusetts, Lowell, MA
Systems Administrator
December, 2005 - October, 2006

Managed every aspect of information technology at TURI, including but not limited to:

• Windows 2000, Windows XP, and MacOS X desktop support and troubleshooting
• System administration of FreeBSD and Ubuntu Linux apache, Samba/CIFS, and postfix servers
• Rsync and Norton Ghost incremental backup configuration and administration
• PHP web development on legacy LAMP (Linux, Apache, MySQL, PHP) websites
• EZ Publish content management system administration and development.
• Serena Collage content management system training and testing
• Search engine optimization for TURI websites and projects
• Procurement, returns, and inventory of computer software and hardware
• On-site technical support for state-wide Massachusetts government (TURI, Office of Technical Assistance, and Department of Environmental Protection) training sessions
• Conducting training as needed for employees with Adobe, Microsoft, Mozilla, Norton, EZ Publish, Serena Collage, and other software
• Finding, negotiating, using, and providing IT resources that the University of Massachusetts Lowell campus had to offer
• Training and management of 3 computer science student employees, who learned to perform many system administration and desktop support tasks for me.

M&S Inspections, Wolfeboro, NH
Freight Claim Inspector
April, 2004 - August, 2004

• Accurate data entry of inspection reports and customer information
• Scanning of physical materials and conversion to electronic document/image formats
• 35mm and digital photography
• Scheduled assigned on-site freight claim inspections by contacting provided customer contacts
• Performed all freight claim inspections done by the company in New Hampshire

M&S Inspections, Wolfeboro, NH
Office Support
August, 2003 - April, 2004

• Windows 2000 and XP desktop support and troubleshooting
• TCP/IP LAN administration
• Accurate data entry of inspection reports and customer information
• Scanning of physical materials and conversion to electronic document/image formats
• Phone and e-mail technical support for LTL/freight customers
• Acted as a dispatcher for dozens of freight claim inspectors throughout New England and Florida territories.
• Managed inspection schedules and kept in touch with inspectors throughout the day to update them on new inspection sites in their coverage area.

DM Computer Services, Wolfeboro, NH
Owner
June, 2001 - August, 2002

See http://www.dennismoran.org/media/stacks.msnbc.com/news/index.html for an article written by MSNBC about my experience!

I worked as an independent contractor doing computer consulting in Wolfeboro and the surrounding area for individuals and small businesses. Consulting services provided consisted of but were not limited to:

• Microsoft Windows 95, 98, 2000 Workstation and Server, and Windows XP installation, troubleshooting, technical support, and administration
• Microsoft Exchange and IIS troubleshooting and administration
• Installation of Cat5 cabling, switches, routers, hubs, VPNs, and LAN setup and support
• Integration of proprietary software applications with open source software
• PC hardware diagnosis, support and service
• Virus and spyware removal and security consulting
• 802.11b wireless ethernet network engineering
• Netgear router administration, VPN administration for T1 WAN
• Videoconferencing consulting

SIS Internet, Wolfeboro, NH
Consultant
1999 - 2002

Setup and administered an OpenBSD firewall and a handful of Linux web servers for an internet service provider based out of Seattle, WA. Performed the following remote services daily:

• Technical support for web hosting clients
• Security auditing
• ipf firewall maintenance
• snort intrusion detection administration
• Software updates and configuration on Linux servers
• BIND DNS hosting administration
• sendmail SMTP configuration
• Web design and programming

References

References are available upon request. I have worked, consulted, and cooperated with IT professionals all around the United States on many projects since 1997.

I have started to begin a System Administration Blog at http://www.dennismoran.org/sysadminblog/ that may help an interested party to gauge my level of expertise.

If you are looking for a Microsoft Word version of this resume, please check http://www.gnu.org/philosophy/no-word-attachments.html.